Residential property managers and owner-operators

AI Property Management Assistant

The AI assistant for property management teams.

The AI Property Management Assistant takes on the repetitive conversations and paperwork of residential property management — prospect inquiries, pre-qualification questions, showings, leases, renewals and maintenance requests — and brings the decisions that matter to you.

In development · demos and pilot conversations

The AI Property Management Assistant is the product version of the assistant we built and run in our own rental operation. It is not yet offered as a ready-to-use product for other companies. We welcome demonstration requests and pilot conversations with property management teams.

Request a demonstration See capabilities and status

The AI Property Management Assistant began as the assistant behind our own residential rental operation, where it answers prospect inquiries, prepares and routes lease documents, carries renewals through to signature, and coordinates maintenance with tenants and staff. We are now turning that working system into a product other property management teams can use.

At work

Everyday situations, handled.

Each example shows a routine moment in property management, what the assistant does, and the repetitive work it takes off your team. Labels show where each one stands today.

The 9 p.m. rental inquiry

Built in our internal system
The situation
A prospect texts after hours asking whether the two-bedroom is still available, what the rent is and whether pets are allowed.
What it does
Replies right away from the unit details and policies you have set, answers follow-up questions, and logs the conversation in the leasing inbox. Anything outside your written policies is held for you.
Work it saves
The same handful of questions no longer has to be answered by hand, one text at a time, every evening and weekend.

Is this lead a fit?

Built in our internal system
The situation
Several people are interested in the same unit and you need to know who meets your basic requirements before spending time on showings.
What it does
Asks your standard pre-qualification questions, such as move-in date, income and length of employment, and records each prospect's self-reported answers next to the unit's requirements.
Work it saves
Fewer showings with prospects who were never a match. The decision on any applicant stays with you.

Booking the showing

Built in our internal system
The situation
A qualified prospect wants to see the unit this week.
What it does
Records the showing on your schedule, handles reschedules and cancellations, and sends a confirmation before the appointment.
Work it saves
Less back-and-forth over times, and fewer no-shows from forgotten appointments.

Day-of showing coordination

In development
The situation
Someone on your team is meeting the prospect at the property.
What it does
Relays arrival details between the prospect and your staff member, and follows up with the prospect after the visit.
Work it saves
No more relaying "I'm on my way" messages by hand during the day.

From approval to signed lease

Built in our internal system
The situation
You have approved an applicant and need a lease prepared and signed.
What it does
Prepares the lease from your own template with the details already on record, then sends a secure signing link to the tenant and, after they sign, to you to countersign.
Work it saves
No retyping names, dates and amounts into a template, and no chasing paper signatures.

Renewal season

Built in our internal system
The situation
Several leases end in the next few months.
What it does
Once you tell it who to renew, carries each renewal through: the renewal lease, the tenant's signature, your signature and filing, while answering the tenant's questions along the way.
Work it saves
Renewals move forward on their own instead of waiting on someone to remember the next step.

"My sink is leaking"

Built in our internal system
The situation
A tenant texts about a leak under the kitchen sink.
What it does
Asks the right first questions (is water still running, where is the shut-off valve), collects photos, records the request, and helps your maintenance staff confirm when the tenant will be home.
Work it saves
Your maintenance team arrives knowing the problem and the access plan, instead of starting with a phone call.

After the repair

Built in our internal system
The situation
The repair is marked complete.
What it does
Checks in with the tenant to confirm the issue is resolved, records the answer, and alerts your maintenance coordinator if the problem remains.
Work it saves
Fewer repeat complaints that start with "nobody ever followed up."
Capabilities

What it does, and where each part stands.

The labels below describe the system we run for our own rental operation. They are not a statement that a feature is available to other companies today. What is included in a demonstration or pilot is agreed with each customer.

Built in our internal system
Implemented in the system we run for our own rental operation.
In development
Being built, or running in test only.
Planned
On the roadmap; not built yet.

Prospective tenants

  • Inquiry replies by text Built in our internal system

    Answers common questions about an available unit — rent, availability, requirements — from property facts you provide.

  • Leasing inbox Built in our internal system

    One view of every prospect conversation, with the ones that need a person flagged.

  • Pre-qualification questions Built in our internal system

    Collects self-reported answers about income, employment and move-in timing, recorded against each unit's requirements. Approval decisions stay with you.

  • Waitlist and vacancy matching Built in our internal system

    Keeps interested prospects on a waitlist and shows who matches when a unit becomes available.

  • Showing scheduling and confirmations Built in our internal system

    Records showings, handles reschedules and cancellations, and sends confirmations.

  • Day-of showing coordination In development

    Relays arrival details between prospects and your staff and follows up after the visit.

Leasing

  • Lease generation Built in our internal system

    Prepares lease documents from your own templates and the details already on record.

  • Electronic signatures Built in our internal system

    Sends a secure signing link to the tenant, then to the owner or manager to countersign.

  • Renewals Built in our internal system

    Carries each renewal from lease preparation through both signatures and filing.

Maintenance

  • Request intake by text Built in our internal system

    Collects the problem, photos and access details from the tenant, and asks basic troubleshooting questions first.

  • Access coordination Built in our internal system

    Helps your maintenance staff confirm when a tenant is home or a visit time works.

  • Follow-ups Built in our internal system

    Checks in after a repair is completed and records whether the issue is resolved.

For your company

  • Setup for outside property management companies In development

    Configuring the assistant around another company's properties, policies, templates and phone numbers.

  • Customer accounts Planned

    A secure sign-in where your team manages settings, conversations and documents.

  • Property management software integrations Planned

    Connections to the systems you already use for listings, accounting and work orders.

  • Reporting Planned

    Response times, lead activity and maintenance volume in one place.

How it behaves

Designed to work alongside your team.

People make the important decisions

Consequential steps, such as sending a lease for signature or deciding on an applicant, wait for a person's approval.

Your words, your policies

Replies follow the facts, policies and tone you set. When the assistant doesn't know something, it asks rather than guesses.

Every message on record

Conversations and actions are recorded so your team can see what was said and why.

See the assistant in action

We will walk you through how it handles real situations and talk honestly about what would fit your operation today.

Request a demonstration Explore the assistant